Responsible Gaming at mbaji

mbaji is built for players across Bangladesh who want an honest, entertaining, and secure betting experience. We take our responsibility toward those players seriously. That means more than offering great cricket betting on BPL and IPL events, live casino games powered by Evolution and Pragmatic Play, or hundreds of slots — it means ensuring every player has the knowledge and tools to keep their gambling within healthy limits.

Gambling is a form of entertainment that carries inherent financial risk. Unlike most forms of leisure, the outcome of a bet is uncertain — and that uncertainty is precisely what makes it exciting. But that same uncertainty means gambling should never be treated as an income source, a solution to debt, or a way to recover lost money. Every session should start with a clear budget and a clear time limit, both set in advance and respected absolutely.

mbaji's responsible gaming framework is built around three principles: awareness, control, and access. We want every player — whether they are depositing ৳500 or ৳50,000 — to play with awareness of the risks, to have real tools that give them control over their gambling behaviour, and to have immediate access to support at any point they need it. The tools and guidance on this page are available to all registered mbaji players, always, without restriction or delay.

The mbaji platform is intended exclusively for adults. Under Bangladeshi social norms and our own internal policy, the minimum age to register and play on mbaji is 21 years. This is not a soft guideline — it is a hard restriction enforced at registration. Every account is required to submit a date of birth during sign-up, and all accounts are subject to mandatory KYC identity verification before processing any withdrawal. KYC verification includes confirmation of age through government-issued identity documents such as your National Identity Card (NID) or passport.

If mbaji discovers at any point that a player is under the age of 21, the account will be closed immediately, all transactions will be reviewed, and any winnings generated will be forfeited. Funds originally deposited by an underage player may be returned at mbaji's discretion following investigation. If you are a parent or guardian and you suspect a minor in your household has registered an account on mbaji using your payment details, contact our support team immediately at [email protected].